Thread: subread
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Old 06-06-2013, 10:58 PM   #17
I like code
Location: San Diego, CA, USA

Join Date: Sep 2009
Posts: 438

Customer service makes all the difference! I don't know if you have ever tried to get help from the Tophat/cufflinks people but man...those guys are impossible. So far Wei has been on top of things. The same goes for the BWA, STAR and RSEM devs. I've had pretty quick responses from all of them.

It's sort of convenient for me that these subread people are just getting to work when I'm about to go to sleep. I get back to the lab the next day and they've fixed stuff during the night.
/* Shawn Driscoll, Gene Expression Laboratory, Pfaff
Salk Institute for Biological Studies, La Jolla, CA, USA */
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