We started a PE run but to my dismay RTA stopped in the middle of the run. After the first read, we stop the run and restarted RTA but it did not help. We reinstalled RTA and start RTA again but it did not help either. Illumina tech support suggested scratch the run, reinstall SBS software and RTA. Anyone had similar experience before and how did you solved the problem? Thanks a million!
James
James
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