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Old 12-04-2013, 03:18 AM   #4
GenoMax
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Location: East Coast USA

Join Date: Feb 2008
Posts: 7,077
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If you are certain that the file you are uploading is correct then the best option would be to contact galaxy support (galaxy-user@lists.bx.psu.edu). They will generally ask you to share the file link with them and then diagnose the problem.
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