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Old 04-20-2015, 10:25 AM   #2
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Location: East Coast USA

Join Date: Feb 2008
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Someone else may have more practical advice to share but here goes ..

If you do find a lower cost provider they will ultimately need to go to illumina for (proprietary) parts (if/when needed). This could put your facility lower on the list of "priority" with Illumina. Illumina would also be less inclined to offer replacement reagents if something goes wrong with a run and you don't have a maintenance contract with them (I don't think third party providers cover reagent replacements). You will want to weigh how much money you expect to save and the business you may lose if the instrument stays down for a month. Perhaps you can try to negotiate a lower cost/level support contract with your local illumina sales rep.
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