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Old 03-26-2018, 12:52 PM   #22
SarahAurora
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Location: Bonn Germany

Join Date: Jun 2017
Posts: 17
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Quote:
Originally Posted by GenoMax View Post
If this failure is due to hardware/reagent problem (and the partner has a maintenance contract with Illumina) then Illumina generally will replace the reagents at no cost, so you should be able to re-run your samples for free (or at least no charge for the reagents).
That would be great!
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