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Old 10-03-2019, 12:37 AM   #1
Junior Member
Location: USA

Join Date: Nov 2018
Posts: 2
Default Question for Illumina Miseq/Nextseq owners

My colleagues and I are thinking about establishing a 3rd party service/maintenance enterprise for US Miseq/Nextseq owners and I have a question for current owners. What are your biggest unmeet needs when it comes to servicing those machines? What would you change in Illumina's approach? Do you think they service contract prices are fair?

Thank you!
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