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Old 01-08-2014, 10:35 AM   #2
GenoMax
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Location: East Coast USA

Join Date: Feb 2008
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You should contact Illumina tech support. They should be able to do a remote login and look at this run. That may be the fastest way to diagnose what is going on with this run.

That said: What do you mean by "no reads were identified (no sequence or did the samples not demultiplex)" when you had 85% clusters that passed filter (leaving the Q30 aside for now since this was an amplicon run).
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