Unconfigured Ad

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • RonanC
    Junior Member
    • Jul 2012
    • 8

    Anyone else had enough of Life Technologies?

    I need to know if anyone else out there is as annoyed as I am about the whole 300/400 bp sequencing/OneTouch 2 fiasco?

    We were led to believe that we would be able to do 300/400 bp sequencing when we bought a PGM 9 months ago. Now we find out that in order to do 400 bp sequencing we will need to trade in our OneTouch instrument and buy a OneTouch 2 ($5K-$10K depending on when you buy it).

    But as if that weren't bad enough ..... Life Technologies released a 300 bp sequencing kit about 2-3 months ago. 300 bp sequencing didn't require a OneTouch 2 so we were able to do it on our OneTouch 1. We bought the kit and started doing the 300 bp sequencing......then......as soon as they announce that a OneTouch 2 is needed for 400 bp sequencing they discontinue the 300 bp sequencing kit. This essentially forces anyone who wants to do longer reads into buying a OneTouch 2.

    Seriously am I the only one out there who thinks this is a despicable business practice? Life Technologies should be ashamed of themselves. If we could go back in time 10 months we would absolutely NOT have bought a PGM. Unfortunately we are locked in now and that seems to be Life Technologies business model. Get you so far in that there is no turning back and you have to fork out the extra cash. Nice one.

    Thoughts?
  • ymc
    Senior Member
    • Mar 2010
    • 496

    #2
    Sorry to hear that. That's pretty much par for the course for this industry. Illumina discontinued many of its microarray chips to force you upgrade to their newer chip scanners. Illumina did give you almost a whole year's worth of advance notice though.

    Comment

    • Elcannibal
      Member
      • Jan 2012
      • 48

      #3
      Welcome to Invitrogen...

      Comment

      • jtackney
        Member
        • May 2012
        • 16

        #4
        I use the PGM and you have no idea how many conversations I have had with people concerning this exact same issue. They certainly seem to enjoy the bait and switch

        Now if only I didn't like their enzymes so much.....

        I don't think Illumina is much better though. It's the industry. They want to move fast because they fear being left behind. They just don't understand that they shouldn't abandon products when bringing out new ones. It just makes everyone angry and bitter, especially if that was not the deal hinted at by the sales force to make you buy the initial product in the first place.

        Comment

        • danwiththeplan
          Member
          • Sep 2011
          • 72

          #5
          Try hitting them up for a trade-in on your one-touch.

          Comment

          Latest Articles

          Collapse

          • SEQadmin2
            Nine Things a Sample Prep Scientist Thinks About Before Sequencing
            by SEQadmin2


            I’m not a sequencing expert. I’m a purification scientist who uses NGS to evaluate workflows my group develops. With this perspective, we think about the sample first and the NGS workflow second. The sequencer is an exceptionally honest reporter, but it can only report on what you give it, so whether you get clean, interpretable data from an NGS workflow is largely determined before you begin.

            Here are nine questions we think about, in roughly the order they matter, before...
            06-18-2026, 07:11 AM
          • SEQadmin2
            From Collection to Sequencing: Why Sample Preparation and Preservation Define Sequencing Data
            by SEQadmin2


            Data variability is still an issue in sequencing technologies despite the advances in reproducibility and accuracy of these platforms. But the problem does not originate in the sequencing itself, but in the previous steps, before the sample reaches the sequencer.


            The first step is collection, followed by preservation and sample preparation for analysis. Most scientists overlook those steps, but not being careful might just be skewing the experiment’s results.
            ...
            06-02-2026, 10:05 AM

          ad_right_rmr

          Collapse

          News

          Collapse

          Topics Statistics Last Post
          Started by SEQadmin2, 06-26-2026, 11:10 AM
          0 responses
          12 views
          0 reactions
          Last Post SEQadmin2  
          Started by SEQadmin2, 06-17-2026, 06:09 AM
          0 responses
          48 views
          0 reactions
          Last Post SEQadmin2  
          Started by SEQadmin2, 06-09-2026, 11:58 AM
          0 responses
          107 views
          0 reactions
          Last Post SEQadmin2  
          Started by SEQadmin2, 06-05-2026, 10:09 AM
          0 responses
          125 views
          0 reactions
          Last Post SEQadmin2  
          Working...