Anybody proficient with Hamilton/Venus?

SymphonicBio · 02-27-2017, 07:31 PM

Hi all, I hope this isn't a long shot or inappropriate for this forum...

I'm having troubles with a script I've written for a Hamilton MicroLab Star liquid handler.

All is golden, except for an issue I've been having trying to use the Nested Tip Racks for standard volume tips. It seems like I may have saved the most complicated bit for last.

When I add the VISUAL_NTR_Library::Channels_TipCounter_Edit step into my script, and go to run in simulation mode, I keep getting the same error that the program could not find the Visual_NTR_Library.smt file.

I've double and triple checked that the sub-method is present at the correct place in the file path designated by the error message. I am not sure what is going on here.

Even when I run a previous script that I imported from a different computer (that runs correctly on the other said PC), I get the same error message regarding the visual NTR library file missing.

Any help would be much appreciated! Thank you!

ScienceGrrl · 07-06-2017, 03:22 PM

Hello SymphonicBio,

If you still have any programming questions for your STAR, please let me know. I can get you in contact with one of our specialists.

-Mary

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02-27-2017, 07:31 PM	#1
SymphonicBio Junior Member Location: Miami Beach Join Date: Feb 2017 Posts: 1	Anybody proficient with Hamilton/Venus? Hi all, I hope this isn't a long shot or inappropriate for this forum... I'm having troubles with a script I've written for a Hamilton MicroLab Star liquid handler. All is golden, except for an issue I've been having trying to use the Nested Tip Racks for standard volume tips. It seems like I may have saved the most complicated bit for last. When I add the VISUAL_NTR_Library::Channels_TipCounter_Edit step into my script, and go to run in simulation mode, I keep getting the same error that the program could not find the Visual_NTR_Library.smt file. I've double and triple checked that the sub-method is present at the correct place in the file path designated by the error message. I am not sure what is going on here. Even when I run a previous script that I imported from a different computer (that runs correctly on the other said PC), I get the same error message regarding the visual NTR library file missing. Any help would be much appreciated! Thank you!

07-06-2017, 03:22 PM	#2
ScienceGrrl Junior Member Location: Indianapolis, IN Join Date: Jul 2015 Posts: 8	Hello SymphonicBio, If you still have any programming questions for your STAR, please let me know. I can get you in contact with one of our specialists. -Mary