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Old 03-15-2019, 12:40 PM   #1
Garglaes
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Location: peru

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Default Ion S5 Chips

Has anyone experienced drying of chips before loading libraries? We have sub-optimal loading with a set of chips that seemed to be slowly drying out like the top chip in the image. Was wondering if anyone has similar experiences and what can be done about it so it wont affect my loading.
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Old 03-19-2019, 05:53 AM   #2
jhalpin
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Default S5 chips drying out

Hello,

We have not seen this problem.. are the chips very old? Or stored at high temperatures? If they are not old and have been stored appropriately, I'd contact Ion Torrent and see if they'll replace them for you
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Old 04-03-2019, 10:22 AM   #3
snetmcom
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this is completely normal according to tech support. they are not intended to be completely wet.
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Old 05-28-2019, 01:56 AM   #4
levierweb
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no problem at all as it's an old tech
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