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anybody having issues with backordered items from illumina lately? seems like every order over the last several months is backordered. at first it was just miseq reagent cartridges but now library prep kits. i wouldn't have a problem with this if i was kept in the loop but i don't receive a backorder status unless i contact CS after an expected delivery date passes.
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Back order!
Yes, same here! I am out of cartridges. Anyone around Atlanta GA may help me out??
Originally posted by lac302 View Post -
Get used to it. This is a known logistics issue within Illumina and it seems to never get escalated past certain head honchos. I met with the Product Manager for the RNA preps and he had no clue of this issue. I met with the regional Product Manager for library prep and he did not know of the issue.Comment
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