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  • Silly question: paths to error logs in MiSeq

    Seriously, I cannot find them. Please help!
    My second MiSeq run has failed, besides I have a sipper motor problem, but I cannot find error logs...

  • #2
    D:\Illumina Maintenance Logs is one place.
    Last edited by GenoMax; 08-22-2017, 01:15 PM.

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    • #3
      Thank you very much, I am running to check that...

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      • #4
        Is the machine on a service contract?

        (In case it is mechnical failure):
        If yes, than ask the Illumina rep to regrease with a suitable lubricant ALL moving parts that require lubrication.

        Otherwise it is motor controller or motor itself (BTW: mechnical problems can increase motor currents, and cause the failure of the drive circuits too).

        PS: Used to have Autosampler Z axis failure problem on ABI 3730XL every 3-4 years, despite the machine being on the gold service contract -> The reps did not bother with a proper mechanical maintenance of the moving parts during yearly PM (or used WD40 which dries out quickly).
        After proper de greasing with ethanol and re lubrication with a good long life lubricant grease, machine works flawlessly...

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