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Old 11-17-2010, 06:48 AM   #1
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Location: Massachusetts

Join Date: Feb 2010
Posts: 7
Default PTP heater errors?

Over the past few months I keep getting errors on the sequencer that say PTP heater temperature out of range. Those runs always look bad with no control reads and sample reads under 100 in length. Roche keeps sending someone to try and fix it, they adjust sensors but it doesn't seem like they really know what is wrong and it keeps happening. Has this happened to anyone else? If so how did it get fixed?
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