Illumina repeatedly has problems to deliver chemistry for sequencers. As long as chemistry cannot be delivered, sequencers cannot be used. If you have a service contract for a sequencer this means that you pay for something useless during these weeks or months!
This means that the entire community of Illumina sequencer users is affected and pays service contracts for temporarily non-usable instruments. Since service contracts go by ten-thousands of $ or € per year, the big number of affected labs together loose a lot of money.
Does anybody know a lawyer who would be interested to see if we could recover some of the service contract money?
This means that the entire community of Illumina sequencer users is affected and pays service contracts for temporarily non-usable instruments. Since service contracts go by ten-thousands of $ or € per year, the big number of affected labs together loose a lot of money.
Does anybody know a lawyer who would be interested to see if we could recover some of the service contract money?
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