Dear all,
We need to make some construction work in the room where our MiSeq is located, and therefore need to shut it down, move it out of the room, and replace it inside the room.
We contacted Illumina Tech support as written everywhere but they're always "going to contact us shortly" and time is moving on. In the event that the instrument has to be moved by ourslevs (I won't be able to delay by more than a few days the start of the work...), does anyone know what measures should be taken, especially if we want the instrument to be shutdown for a few days (max one week)...
Meanhwile, I really hope the field engineer will indeed call me back as promised
We need to make some construction work in the room where our MiSeq is located, and therefore need to shut it down, move it out of the room, and replace it inside the room.
We contacted Illumina Tech support as written everywhere but they're always "going to contact us shortly" and time is moving on. In the event that the instrument has to be moved by ourslevs (I won't be able to delay by more than a few days the start of the work...), does anyone know what measures should be taken, especially if we want the instrument to be shutdown for a few days (max one week)...
Meanhwile, I really hope the field engineer will indeed call me back as promised
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