Hello again!
New question – During the most recent sequencing run, the GS software (2.5.3) stopped responding after about two hours. That was two days ago. The run finished successfully, and the data pushed to our data rig, but the software is still frozen. I’ve also had a problem where the software doesn’t display the progress bar at the top and doesn’t display the raw wells, keypass wells, or control wells numbers until the run is complete. Has anyone else experienced this?
Thank you!!
New question – During the most recent sequencing run, the GS software (2.5.3) stopped responding after about two hours. That was two days ago. The run finished successfully, and the data pushed to our data rig, but the software is still frozen. I’ve also had a problem where the software doesn’t display the progress bar at the top and doesn’t display the raw wells, keypass wells, or control wells numbers until the run is complete. Has anyone else experienced this?
Thank you!!
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