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Old 07-15-2014, 01:54 AM   #1
Sylviane
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Location: Cambridge, UK

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Default Basespace: fastq generation stops after demultiplexing

Hi,

I can't find a thread about this, I got serious problems with Basespace lately. I use it for fastq generation (HiSeq and MiSeq), all goes well, samples are demultiplexed and then Basespace gets stuck "uploading". My only option is to call Illumina and wait for them to requeue my analysis (which can take a while). Nothing wrong with my sample sheets. No explanation from Illumina. Am I the only one or...?

Sylviane
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Old 02-20-2021, 10:21 AM   #2
macgenome
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Hi Sylviane,
after 9 years from your post (!) I am having the same issue and I can't find any information. Does anybody know how to solve this issue?
thanks!
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