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Old 08-22-2017, 05:09 AM   #1
rudzik79
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Location: Poland

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Default Silly question: paths to error logs in MiSeq

Seriously, I cannot find them. Please help!
My second MiSeq run has failed, besides I have a sipper motor problem, but I cannot find error logs...
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Old 08-22-2017, 01:10 PM   #2
GenoMax
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D:\Illumina Maintenance Logs is one place.

Last edited by GenoMax; 08-22-2017 at 01:15 PM.
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Old 08-22-2017, 10:48 PM   #3
rudzik79
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Smile

Thank you very much, I am running to check that...
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Old 08-23-2017, 05:20 AM   #4
Markiyan
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Lightbulb

Is the machine on a service contract?

(In case it is mechnical failure):
If yes, than ask the Illumina rep to regrease with a suitable lubricant ALL moving parts that require lubrication.

Otherwise it is motor controller or motor itself (BTW: mechnical problems can increase motor currents, and cause the failure of the drive circuits too).

PS: Used to have Autosampler Z axis failure problem on ABI 3730XL every 3-4 years, despite the machine being on the gold service contract -> The reps did not bother with a proper mechanical maintenance of the moving parts during yearly PM (or used WD40 which dries out quickly).
After proper de greasing with ethanol and re lubrication with a good long life lubricant grease, machine works flawlessly...
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