Hi all,
We are trying to decide between Illumina's maintenance plans for our sequencers and wondering what everyone thinks of the basic vs comprehensive plan. Here is Illumina's comparison data sheet.
The main difference is that the basic plan does not include preventative maintenance, however includes full coverage for parts, labor and travel. The comprehensive plan includes everything else, plus a PM.
Is the PM necessary? Does it go beyond simply washing the sequencer(s) or is this something we can do ourselves?
We are trying to decide between Illumina's maintenance plans for our sequencers and wondering what everyone thinks of the basic vs comprehensive plan. Here is Illumina's comparison data sheet.
The main difference is that the basic plan does not include preventative maintenance, however includes full coverage for parts, labor and travel. The comprehensive plan includes everything else, plus a PM.
Is the PM necessary? Does it go beyond simply washing the sequencer(s) or is this something we can do ourselves?
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