Silly question: paths to error logs in MiSeq

rudzik79 · 08-22-2017, 06:09 AM

Seriously, I cannot find them. Please help!
My second MiSeq run has failed, besides I have a sipper motor problem, but I cannot find error logs...

GenoMax · 08-22-2017, 02:10 PM

D:\Illumina Maintenance Logs is one place.

rudzik79 · 08-22-2017, 11:48 PM

Thank you very much, I am running to check that...

Markiyan · 08-23-2017, 06:20 AM

Is the machine on a service contract?

(In case it is mechnical failure):
If yes, than ask the Illumina rep to regrease with a suitable lubricant ALL moving parts that require lubrication.

Otherwise it is motor controller or motor itself (BTW: mechnical problems can increase motor currents, and cause the failure of the drive circuits too).

PS: Used to have Autosampler Z axis failure problem on ABI 3730XL every 3-4 years, despite the machine being on the gold service contract -> The reps did not bother with a proper mechanical maintenance of the moving parts during yearly PM (or used WD40 which dries out quickly).
After proper de greasing with ethanol and re lubrication with a good long life lubricant grease, machine works flawlessly...

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08-22-2017, 06:09 AM	#1
rudzik79 Member Location: Poland Join Date: May 2016 Posts: 10	Silly question: paths to error logs in MiSeq Seriously, I cannot find them. Please help! My second MiSeq run has failed, besides I have a sipper motor problem, but I cannot find error logs...

08-22-2017, 02:10 PM	#2
GenoMax Senior Member Location: East Coast USA Join Date: Feb 2008 Posts: 7,080	D:\Illumina Maintenance Logs is one place. Last edited by GenoMax; 08-22-2017 at 02:15 PM.

08-22-2017, 11:48 PM	#3
rudzik79 Member Location: Poland Join Date: May 2016 Posts: 10	Thank you very much, I am running to check that...

08-23-2017, 06:20 AM	#4
Markiyan Senior Member Location: Cambridge Join Date: Sep 2010 Posts: 116	Is the machine on a service contract? (In case it is mechnical failure): If yes, than ask the Illumina rep to regrease with a suitable lubricant ALL moving parts that require lubrication. Otherwise it is motor controller or motor itself (BTW: mechnical problems can increase motor currents, and cause the failure of the drive circuits too). PS: Used to have Autosampler Z axis failure problem on ABI 3730XL every 3-4 years, despite the machine being on the gold service contract -> The reps did not bother with a proper mechanical maintenance of the moving parts during yearly PM (or used WD40 which dries out quickly). After proper de greasing with ethanol and re lubrication with a good long life lubricant grease, machine works flawlessly...