Where is FastQC?

sklages · 02-03-2012, 05:49 AM

I cannot find the server?

Code:

Firefox can't find the server at www.bioinformatics.bbsrc.ac.uk.

huu? Ideas?

Sven

GenoMax · 02-03-2012, 06:16 AM

http://bbsrc.ac.uk/ is working. So likely not a general domain issue.

Perhaps some kind of hardware/software failure?

sklages · 02-03-2012, 06:19 AM

Quote:

Originally Posted by GenoMax

http://bbsrc.ac.uk/ is working. So likely not a general domain issue.
Perhaps some kind of hardware/software failure?

Maybe a DNS problem?

Code:

ping www.bioinformatics.bbsrc.ac.uk
ping: unknown host

OK, just keep waiting, time to start into the weekend 8-)

GenoMax · 02-03-2012, 06:23 AM

Looks like it. Perhaps someone forgot to renew the DNS registration. I just emailed someone I know there about this.

Quote:

Originally Posted by sklages

Maybe a DNS problem?

simonandrews · 02-03-2012, 06:29 AM

Sorry, it's probably our fault. Our IT services were doing DNS updates yesterday and it looks like something went wrong. I'll get on to them to get it sorted out. If you need a copy of fastqc quickly then email me (simon.andrews@babraham.ac.uk) and I'll send you one directly - it's not very big.

sklages · 02-03-2012, 06:32 AM

Quote:

Originally Posted by simonandrews

Sorry, it's probably our fault. Our IT services were doing DNS updates yesterday and it looks like something went wrong. I'll get on to them to get it sorted out. If you need a copy of fastqc quickly then email me (simon.andrews@babraham.ac.uk) and I'll send you one directly - it's not very big.

I just wanted to see if I am up-to-date with my current version 0.10.0 .. :-)

simonandrews · 02-03-2012, 06:47 AM

Quote:

Originally Posted by sklages

I just wanted to see if I am up-to-date with my current version 0.10.0 .. :-)

Yes, there hasn't been an update for a while (I've been spending too much time working on SeqMonk lately). I've got a few improvements in the development version but it's still got some glitches to iron out.

Having talked to our IT people the website problem is definitely a DNS error on our end. They're working on it now but it might take a while for the fix to propagate.

Thanks for pointing this out - it could easily have been down all weekend otherwise.

nickloman · 02-03-2012, 07:00 AM

If desperate, you can kludge it back to working by putting

149.155.200.2 www.bioinformatics.bbsrc.ac.uk

into /etc/hosts or LMHOSTS (windows)

jjw14 · 02-03-2012, 11:38 AM

Looks like the DNS issue has been resolved. Ten minutes ago I couldn't access the domain www.bioinformatics.bbsrc.ac.uk, but just now I was able to download the latest copy of SeqMonk.

Thanks!
jjw

fkrueger · 02-03-2012, 12:21 PM

On top the DNS issue the routing of our entire site experienced an extended outage this afternoon, we are hoping they get it under control again soon...

simonandrews · 02-06-2012, 12:46 AM

Thanks for your patience whilst we sorted this out. Just one note - if anyone used Nick's temporary fix to get to our site you will need to now remove this entry from your hosts file as our external IP address has now changed.

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02-03-2012, 05:49 AM	#1
sklages Senior Member Location: Berlin, DE Join Date: May 2008 Posts: 628	Where is FastQC? I cannot find the server? Code: Firefox can't find the server at www.bioinformatics.bbsrc.ac.uk. huu? Ideas? Sven

02-03-2012, 06:16 AM	#2
GenoMax Senior Member Location: East Coast USA Join Date: Feb 2008 Posts: 7,080	http://bbsrc.ac.uk/ is working. So likely not a general domain issue. Perhaps some kind of hardware/software failure?

02-03-2012, 06:29 AM	#5
simonandrews Simon Andrews Location: Babraham Inst, Cambridge, UK Join Date: May 2009 Posts: 871	Sorry, it's probably our fault. Our IT services were doing DNS updates yesterday and it looks like something went wrong. I'll get on to them to get it sorted out. If you need a copy of fastqc quickly then email me (simon.andrews@babraham.ac.uk) and I'll send you one directly - it's not very big.

02-03-2012, 07:00 AM	#8
nickloman Senior Member Location: Birmingham, UK Join Date: Jul 2009 Posts: 356	If desperate, you can kludge it back to working by putting 149.155.200.2 www.bioinformatics.bbsrc.ac.uk into /etc/hosts or LMHOSTS (windows)

02-03-2012, 11:38 AM	#9
jjw14 Member Location: Missouri Join Date: Apr 2010 Posts: 39	Looks like the DNS issue has been resolved. Ten minutes ago I couldn't access the domain www.bioinformatics.bbsrc.ac.uk, but just now I was able to download the latest copy of SeqMonk. Thanks! jjw

02-03-2012, 12:21 PM	#10
fkrueger Senior Member Location: Cambridge, UK Join Date: Sep 2009 Posts: 625	On top the DNS issue the routing of our entire site experienced an extended outage this afternoon, we are hoping they get it under control again soon...

02-06-2012, 12:46 AM	#11
simonandrews Simon Andrews Location: Babraham Inst, Cambridge, UK Join Date: May 2009 Posts: 871	Thanks for your patience whilst we sorted this out. Just one note - if anyone used Nick's temporary fix to get to our site you will need to now remove this entry from your hosts file as our external IP address has now changed.