MiSeq run unsuccessful

[NewbtoNGS]

Has anyone seen the following error message on a MiSeq?

“Y Motor: Closed-loop move cannot reach target position

ExceptionMessage = The FPGA reported an error while executing command “YMVTO 122304”; error message: “ERROR: too many steps needed”

[GenoMax]

You need to contact Illumina tech support. They can take a remote look at your machine otherwise ask for some files. Sounds like an hardware issue.