An E20 (5500) run recently completed on our enricher, but there are no beads in the output tube (but a correct volume of ~4ml). There are also no unenriched beads, but no beads left in the sample tube!
They seem to be nowhere in the machine (none in the filter either), I was wondering if anyone could shed some light on the subject?
There were definately beads loaded onto the machine and I do not want to do any more runs until I know if the machine has faltered or not.
I have done an E20 run just yesterday on the machine and it was fine, tried ringing tech support but cannot get through.
Can anyone help?
Thanks
They seem to be nowhere in the machine (none in the filter either), I was wondering if anyone could shed some light on the subject?
There were definately beads loaded onto the machine and I do not want to do any more runs until I know if the machine has faltered or not.
I have done an E20 run just yesterday on the machine and it was fine, tried ringing tech support but cannot get through.
Can anyone help?
Thanks
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