NovaSeq 6000

chaase · 11-06-2019, 06:50 AM

We recently acquired a NovaSeq in August (we had been using HiSeq 2500's previously) Being a brand new instrument and the cost alone, I had anticipated no problems. However, it went down in September (less than a month in operation) with CE engine compute problems and now again just recently with power supply issues to a computing board. Repairs have been slow resulting in down times for a week or more, which is detrimental for a Clinical sequencing lab, such as ours. I am curious, has anyone else had problems with the NovaSeq system?

Chad

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11-06-2019, 06:50 AM	#1
chaase Junior Member Location: Atlanta Join Date: Jun 2015 Posts: 2	NovaSeq 6000 We recently acquired a NovaSeq in August (we had been using HiSeq 2500's previously) Being a brand new instrument and the cost alone, I had anticipated no problems. However, it went down in September (less than a month in operation) with CE engine compute problems and now again just recently with power supply issues to a computing board. Repairs have been slow resulting in down times for a week or more, which is detrimental for a Clinical sequencing lab, such as ours. I am curious, has anyone else had problems with the NovaSeq system? Chad